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Terms and Conditions

Dealer Orders

PARTS and STOCK DISCOUNTS

Dealers will receive a 30% discount on parts and stock orders will be supplied with an extra 5% discount if the following conditions apply;

1. The total order must exceed $1,000.00 ex GST (Dealer price on base discount).
2. The stock order must include more than three unique items.
3. The order must be placed within the first three working days of the month. 
SME may take up to five business days to despatch a stock order.

Dealers will receive a 20% discount on Walker Mower and Razorback whole goods and accessories, and a 18% discount on Bobcat Mowers whole goods and accessories.

Dealers will receive a 15% discount on engines and a 20% discount on engine parts.

PRIORITY ORDERS

1. Must be submitted before 12.30pm for same-day despatch.
2. Will incur a freight charge and they will always be sent on the fastest freight courier.

Backorders 

When placing an order dealers choose how they want their backorders (if any) are to be sent.

The options are:

  1. Send backordered part as soon as SME receives it.
  2. Only send order when all stock is available.
  3. When backordered parts arrive, send with next parts order. 

FREIGHT CHARGES 

Freight charges on spare parts orders will be paid by SME for any orders over the value of $300.00 excluding orders marked as ‘priority order’. 

Machine orders are free into store. Decks and accessories are only free into store when ordered with a machine

Freight for engines will be capped at $50.00 + GST

Accessories

Walker Mowers accessories can be fitted by SME upon request at $77.00 incl GST per item.

Items Returned for Credit

The dealer agrees that product's returned will be charged a 10% restocking fee. The restocking fee will be capped at a maximum of $50.00 for spare parts and $150.00 for whole goods. Prior authorization will need to be obtained before goods can be returned. 

Marketing Support

Up to 2% of the dealer's annual purchases from SME can be used for a marketing allowance. Dealers can claim up to 50% of their marketing costs per marketing activity from the marketing allowance. SME's contribution will be credited to the dealer's account in support of the following marketing of our brands;

  • Digital Media Support
  • Indoor and outdoor signage
  • Vehicle signage
  • Promotional items
  • Staff uniforms
  •  Customer Hamper payments

Dealers are required to Provide a copy of the marketing material and proof of purchase to SME within 30 days of the invoice for the marketing activity. Where non-SME products are included, SME will contribute on a pro-rata basis.

Before committing to marketing and expecting SME to contribute 50%, please confirm via email with SME's marketing team (marketing@smemowers.com.au) that an adequate allowance is available (2% of the dealer's year-to-date turnover with SME) or as determined by SME's Marketing Team. Artworks, logos and designs must represent SME's brand correctly. The Marketing support budget will be renewed each year and does not accrue per year. 

Copyright and Trade Marks

The information contained within this site (including site design, text, graphics, icons, images and logos) are the copyright of Specialised Mowing Equipment. The Services and the content of this website are protected by Copyright, trademark and other intellectual property rights, as applicable and are provided solely for your own use. Republication or redistribution of any of the content available on this website by any means is prohibited.

Disclaimer

Your use of the information and data contained on this web site is at your sole risk. Any information and data is provided on an "as is" basis without warranty of any kind. In no event shall Specialised Mowing Equipment Limited and/or its authorised agents be liable for any loss or damage arising out of the use of any of the information supplied herein, whether such loss or damage arises directly or indirectly from the said information even Specialised Mowing Equipment or an authorised agent has been advised of the possibility of such damages or losses.

Links to Third Party Websites

This site may contain hyperlinks to websites operated by third parties, which are not under the control of Specialised Mowing Equipment, as such we are not responsible for the contents of any linked website or any hyperlink contained in a linked website. These hyperlinks are provided to you for convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Specialised Mowing Equipment. You link to any such website entirely at your own risk.

General

We may modify these terms and conditions and change any content of this website at any time. These terms and conditions are governed by and construed in accordance with the laws of NSW, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of NSW and of the Federal Court of Australia.